DeskTask Carthago Software forums / DeskTask /  

 This program Requires Microsoft Outlook to install error

 
thespeed
Member
#1 | Posted: 7 Mar 2006 04:33 | Edited by: thespeed 
hey,

I got a problem with Desktask
When i open it, it says that i don't have outlook installed.
Outlook is working fine and it is installed.
I did a reinstall of outlook 2003 (Office 2003 suite) and i'm still having te problem.

Can you help me?

thnx

Andre Santos
Carthago
Moderator
#2 | Posted: 7 Mar 2006 17:46 
Hi,

When starting DeskTask tries to see if automatically can start Outlook. I don't want to get technical here, but basically if that test fails, DeskTask cannot work properly. Giving that error with Outlook installed can mean that: a) Outlook has no automation installed or is corrupt. Or b) a third-party plug-in may be interfering with Outlook.

I suggest a total uninstall and install of Outlook, and disable any plugins you may have installed in Outlook.

Hope this helps,

André Santos
Carthago Software Support
http://www.carthagosoft.net

DeskTask Carthago Software forums / DeskTask /
 This program Requires Microsoft Outlook to install error

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