Hello,

since yesterday I work with Office365, but the usefull Desktask won't work any more.
Seems like the switch to Exchange Online mixed up the interface usage a bit.

The following error is given: "Interface not supported."

Is Desktask currently still maintained?
Do you think there could be an update?

Thanks anyway
Michi

Hi Michael,

Please check the FAQ at: https://www.carthagosoft.net/DeskTaskFaq.php

It should work with Office 365

André Santos
Carthago Software Support
http://www.carthagosoft.net

Hi,

I'm using the so called new Outlook (for Office 365), where you can switch between old and new Version. When I switch to new Version Desk Task shows Message 'RPC-Server is not available'.
When I switch back to old Version Desk Task is working fine.

I'd like to use Desk Task also with the new Version, please help!!

Best regards
Ulrich

Hi Ulrich,

A bit confusing the branding of the various Office versions available nowadays, but is that "Office 365" 100% web only? DeskTask only supports Office/Outlook installed locally.

If possible, please provide the versions and complete product names of both the old and new Outlook versions

Thanks!

André Santos
Carthago Software Support
https://www.carthagosoft.net

Hi André,
I just updated my 'old' Outlook Version from (Outlook 365 MSO (Version 2401 Build 16.0.17231.20236)) 64 bit to Version (Outlook 365 MSO (Version 2402 Build 16.0.17328.20068) 64 bit).
My 'new' Version is 1.2024.207.500 (Production)
After Update everything works fine. I now always start the new Version.
Thanks
Ulrich

Hi Ulrich,


For what i understand using the new version no longer generates an error in DeskTask?

Thanks!

André Santos
Carthago Software Support
https://www.carthagosoft.net