Hi!

Desktask is a fantastic tool. There's only one flaw/ bug I've noticed:

On my system (XP SP3, Outlook 2003, German) the appointment days are not sorted correctly. Right now I get:

- WED 28 (1 appointment)
- MON 26 (several)
- TUE 27 (several)
- WED 28 (again!, anaother appointment)

Changing the language setting in Desktask doesn't help. Any hint would be appreciated.

Thanks & Cheers!
Marius

Hi

Sorry about this problem.

For debug purposes can you specify, besides the day of the appointments, start and end time of each and if they are all day events so that I can try to create the same scenario to see what is the problem.

Please note that regional versions of Outlook may not be compatible with DeskTask. I can only guarantee a correctly working on a English version of Outlook

Thanks,

André Santos
Carthago Software Support
http://www.carthagosoft.net

Hi!

I made a screenshot which should contain all relevant information:



No all day appointments, most of the appointments belong to a series. If i's aq problem with German localisation, maybe I can help to fix it. However, why Wednesday appears twice is a mystery to me---both appointments belong to a series, and I don't see any difference in their settings.

Just contact me if I can be of any help ... Or wait, while I'm writing this, there's a difference. The first appointment also took place the week before, the second one doesn't. Maybe the first occurrence in the series is taken for sorting, not the actual one?

Changing Destask's language profile doesn't matter, neither does the "use today/ tomorrow" option.

Best regards, Marius

Screenshot second try ...

Thanks for the info on your task scenario.



It must be this, however i'm trying to recreate this and so far without any success.

Series, like having a meeting at 16:00-18:00 every Wednesday, do display fine. and in correct order.
Multi-day events, starting the day before, or even the week before, DeskTask handles them fine.

You state that the appointment "also" took place the week before unlike the other one which belongs to a series. How can I configure this in Outlook?

Thanks!

André Santos
Carthago Software Support
http://www.carthagosoft.net

Hi!

Would it help if I send you a .pst file of the last two months? Just tell me your mail-address; I guess that would be the most reliable way for a replication.

Cheers!

Yes.. that would be great

If possible send it to support@carthagosoft.net

Thanks,

André Santos
Carthago Software Support
http://www.carthagosoft.net

Update: It works perfectly now. It seems the problem only occurs when I establish a new event series. After the first occurrence has passed, the rest of the series is treated (and sorted) correctly on my desktop. Maybe this helps.

Cheers!
Marius